How we collect, use, and protect your information
Sprava (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile applications, web application, and related services (collectively, the “Services”).
When you sign in using Sign in with Apple or Google Sign-In, we receive limited account information provided by those services, such as your name, email address, and a unique user identifier. We use this information to create and manage your account and to provide access to the Services.
We do not receive your Apple ID credentials or Google account passwords.
When you interact with Sprava, you may provide content such as text queries, voice inputs, images, or other information. This content is processed to provide responses and deliver the core functionality of the AI assistant.
We automatically collect certain technical and usage information, including:
We use the collected information to:
Sprava uses third-party service providers to deliver core functionality and maintain the Services. In particular:
To generate a response to your request, we transmit the content of your inputs to our AI providers (OpenAI and, for image generation, Google): the text of your messages, images and documents you upload, and transcriptions of your voice messages. Transmission occurs over a secure (encrypted) connection and is limited to what is necessary to produce a response or image. You are informed of this and must give explicit consent before any data is sent for the first time.
Data is sent to our AI providers solely to generate a response or image for your specific request and to operate the AI assistant. We do not transmit your Apple ID or Google account credentials to any AI provider, and we process only the information necessary to deliver the requested functionality.
The data you submit through Sprava is not used to train or fine-tune the models of OpenAI or Google. We access these services through their APIs. In accordance with OpenAI's and Google's policies, content sent via their APIs is not used to train their models and is retained by the provider only for a short period (typically up to 30 days) solely for abuse monitoring, after which it is deleted. We also do not use the content of your chats to train any models of our own.
Your chats, messages, and generated images are stored in your account so you can return to them later. You can delete individual chats at any time, or permanently delete your account together with all associated data — directly in the app (Profile → «Delete Account») or by contacting us.
We process Personal Information based on one or more of the following legal grounds (as applicable):
We may share information:
We do not sell Personal Information, do not display third-party advertising, and do not use affiliate marketing links.
We retain Personal Information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Technical logs and usage data may be retained for limited periods for security, analytics, and quality assurance purposes, in accordance with our internal retention policies.
We implement reasonable technical and organizational measures designed to protect Personal Information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to:
You may exercise your rights by contacting us at sprava.me@gmail.com.
Your information may be processed and stored in jurisdictions outside of your country of residence where our service providers and technology partners operate. We take reasonable steps to ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.
Sprava is not intended for use by children under the age required by applicable law. We do not knowingly collect Personal Information from children.
We may update this Privacy Policy from time to time. We will notify users of material changes by updating the policy within the app or on our website. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at sprava.me@gmail.com.